Frequently asked questions
Please check this FAQ first before contacting us.
Ordering
1. What can I do if I forgot my password?
If you forgot your password, you can use the password reset link by clicking here. If link doesn't work, please email support@mypcworld.net
2. Why can not I receive the SMS verification code?
This service is currently not available.
3. When willI receive my order?
All order(s) are process and shipped within 24 hours if products is in stock. If products is out of stock or backend order(s) can take up to 14-28 days to be shipped. If your orders is stuck in "Pending" or hadn't shipped within that timeframe, please reach out to our sales department.Â
4. How can I register an account
To create a login, user account or track your orders. Please click here to register any account with us. Once you setup your account, you can view your orders, process a returns, or see updates on your orders.
5. What can I do if my account was deactivated?
If your account is deactivated or unable to login, please reach out to our support team by clicking here.Â
8. How do I leave feedback for my order?
You can leave us a feedback if you are happy with your order by visiting the product page and click on leave feedback.Â
